AI support bot readiness
Check whether a website is ready for an AI support bot before building one.
ShipShape checks public website knowledge, handoff signals, support pages, policies, contact paths and bot tone options. The output is a setup blueprint, not a claim that a real bot is already installed.
Knowledge
FAQ, services, pricing
Handoff
lead capture and human route
Widget
embed plan for later
What this scan checks
Can the public site answer basic product/service questions?
Are pricing, FAQ, policy and contact answers clear enough for a bot?
Does the site have a safe human handoff path?
Which questions should the bot refuse, escalate, or collect contact for?
What knowledge needs to be written before installing a widget?
This is a readiness map for a future bot: it checks public knowledge and safe handoff logic, not private documents or real CRM data yet.
Future client product
Scan first, then install the bot.
If the site has no FAQ, no service pages and no handoff path, the first paid step is a readiness fix, not a hallucinating widget.